RELEASE
Monrovia, Liberia – The Chairman of Liberia’s Office of the Ombudsman, Counselor Findley Karngar has expressed the need for institutional strengthening to enhance its efficiency and citizens’ engagement. During a courtesy visit by UNDP’s Resident Representative, Mr. Aliou Dia, discussions centered around strategic support and future initiatives to boost the Office’s effectiveness.
Counselor Karngar acknowledged the challenges the Office has faced since its establishment in 2014, particularly in securing funding and building institutional capacity.
He said the office is keen on digital transformation, modernized complaint tracking and resolution systems, capacity building through targeted training and mentorship, Gender Integration in policies and programs, public accessibility and awareness, including simplifying the Code of Conduct for broader understanding.
“There’s a need for a robust digital platform and ongoing public education efforts to maximize the office’s impact and promote good governance,” Counselor Kangar noted.
He expressed gratitude for UNDP’s ongoing contributions to Liberia’s governance framework, including support to the Independent National Human Rights Commission and past support to the Truth and Reconciliation Commission.
UNDP Liberia’s Resident Representative Dia outlined key areas of potential support which include assisting in the development of a comprehensive strategic plan, conducting a capacity assessment to shape a three-year institutional strengthening roadmap, facilitating technical assistance through UNDP’s global Ombudsman network and international partners, promoting civic engagement through digital innovation by young professionals, and supporting transparent complaint resolution and citizens’ feedback mechanisms.
“The Office of the Ombudsman is potentially one of Africa’s leading accountability institutions. UNDP is committed to helping build strong, transparent governance structures that foster public trust, advance governance reforms, and reinforce institutional integrity through strategic cooperation,” he noted.
As next steps, both parties agreed to formalize collaboration following a submission of a detailed proposal from the Ombudsman’s Office, UNDP’s review of priorities to determine feasible support mechanisms, and a follow-up technical meeting to map out an actionable partnership plan.
UNDP Liberia’s Resident Representative Dia outlined key areas of potential support which include assisting in the development of a comprehensive strategic plan, conducting a capacity assessment to shape a three-year institutional strengthening roadmap, facilitating technical assistance through UNDP’s global Ombudsman network and international partners, promoting civic engagement through digital innovation by young professionals, and supporting transparent complaint resolution and citizens’ feedback mechanisms.
“The Office of the Ombudsman is potentially one of Africa’s leading accountability institutions. UNDP is committed to helping build strong, transparent governance structures that foster public trust, advance governance reforms, and reinforce institutional integrity through strategic cooperation,” he noted.
As next steps, both parties agreed to formalize collaboration following a submission of a detailed proposal from the Ombudsman’s Office, UNDP’s review of priorities to determine feasible support mechanisms, and a follow-up technical meeting to map out an actionable partnership plan.
Counselor Brown and Dia renewed their commitment to deepening collaboration, advocating for women’s rights, and supporting transitional justice efforts in Liberia.
