Monrovia, Liberia – The first signing of President Joseph N. Boakai’s government performance contracts, which took place between October 2024 and March 2025, saw thirteen government institutions honored for their exceptional accomplishments.
Agricultura Commodities Regulatory Authority, Jackson F. DOE Hospital, Liberia Petroleum Refining Company, WASH Commission, Liberia Electricity Regulatory Commission, Public Procurement and Concession Commission, Ministry of Post and Telecommunications, Liberia Airport Authority, Liberia Institute for Statistics and Geo Information Services, and the Ministry of Foreign Affairs, Ministry of National Defense, and Ministry of Public Works are among the thirteen institutions.
President Boakai stated that three institutions lead the excellence list out of the thirteen that his administration has honored during the second batch of the 2025 signing of Performance Contracts and Recognition event.
He clarified that the top three organizations are the Ministry of National Defense, Jackson F. Doe Hospital, and the Liberia Agricultural Commodities Regulatory Authority (LACRA) during his remarks on Thursday, June 12, 2025, at the signing of the 2025 Performance Contracts.
The signing of the 2025 (second batch) performance contracts, the Liberian leader said, is a significant milestone in the country’s dedication to openness, accountability, and citizen-centered governance.
He said, the government is moving from inputs to effect, from excuses to excellence, and from promises to performance through the Performance Management and Compliance System. “Today’s event comes with both reflection and recommitment. For the first time in our nation’s history, we have completed a full national performance management cycle across our public sector. The outcome of this process gives us cause for both celebration and reflection, Boakai added.”
The Liberian leader also praised institutions that excelled and acknowledged the commitment, self-control, and leadership required to meet and in certain cases, surpass the performance goals set forth in the previous year.
According to him, the goals were for each institution to create and publish a Service Delivery Charter and for internal processes to be strengthened in order to carry out these charters.
“However, I want to be clear that the bar will be higher going forward. According to the procedures included in the PMCS, institutions that do not participate significantly in next cycles will be held accountable,” Boakai explained.
In order to give focused support, organized performance monitoring, and defined timetables for remedial action, he disclosed that institutions who did not comply would be placed under a Presidential Performance Improvement Plan (PPIP) for the 2025 performance contracts cycle.
According to him, the government would also impose a short-term travel ban on establishments that consistently fail to comply.
The prohibition will only be lifted if there is proven proof of progress, he continued, noting that it is crucial that public personnel fulfill their fundamental national duties before representing Liberia overseas.
The Performance Management and Compliance System (PMCS), according to Director General of the Cabinet Nathaniel T. Kwabo, is a government of Liberia flagship reform initiative that aims to improve accountability, transparency, and citizen-centered service delivery throughout public institutions.
He maintained that the PMCS was established in October 2024 under the direction of the Precidee in accordance with the ARREST Agenda and that it offers Ministries, AGenet Commissions (MACs), and State-Owned Enterprises (SOEs) a structured framework for establishing specific performance goals, communicating with the public, and reporting on advancements.
According to Director Kwabo, the first full national PMCS cycle (2024–2025) concentrated on two fundamental priorities: strengthening internal systems within institutions to facilitate efficient service delivery and foster operational excellence; and developing and ensuring citizens are aware of the services to which they are entitled and the standards to which they should expect from the publication of Service Delivery Charters (SDCs).
According to him, the PMCS aims to institutionalize a culture of results-based governance by making sure that all public institutions set and work toward clear annual goals that are in line with national priorities, give citizens transparent and quantifiable service commitments, fortify internal management systems to support delivery, submit to independent performance reviews to guarantee accountability, and actively address public input to enhance service quality.
According to the Cabinet Director General, the PMCS is now in a strong position to promote long-term changes in the way the government provides for Liberia’s citizens.
“Through this approach, the PMCS helps build public trust and supports the Government’s broader commitment to efficient, effective, and transparent governance,” he said.
